Shipping policy

Here’s a clean, ready-to-use Shipping Policy you can copy, paste, and customize for your Shopify store:

📦 Shipping Policy

Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.

🚚 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.

🌍 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic Shipping (within India): 3–7 business days

  • International Shipping: 7–15 business days

Delivery delays can occasionally occur due to unforeseen circumstances.

📍 Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
Tracking information will be active within 24–48 hours.

🧾 Customs, Duties & Taxes

We are not responsible for any customs duties, taxes, or import fees applied to your order.
All charges imposed during or after shipping are the responsibility of the customer.

❗ Delays & Issues

We are not liable for delays caused by:

  • Courier services

  • Natural disasters

  • Customs clearance processes

If your order is significantly delayed, please contact us and we’ll assist you.

📦 Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos (if applicable).
We will work with the shipping carrier to resolve the issue as quickly as possible.

📬 Incorrect Address

Please ensure that your shipping address is correct.
We are not responsible for orders shipped to incorrectly provided addresses.

📞 Contact Us

If you have any questions about your order or shipping, please contact us at:
Email: theveloura2@email.com

✅ Optional Add-ons (you can include if needed)

  • Cash on Delivery (COD) details

  • Free shipping threshold (e.g., “Free shipping on orders above ₹999”)

  • Same-day/express delivery options

If you want, tell me:

  • your niche (clothing, electronics, handmade, etc.)

  • shipping method (India only or worldwide)

  • COD or prepaid

…and I’ll customize this policy specifically for your store 👍